Northern Health COVID-19 vaccine call centre starts Monday

Northern Health COVID-19 vaccine call centre starts Monday

Of the active cases, more than half are in the central Vancouver Island area with 116.

Dr Murphy went on to urge everyone of "reproductive age" to avail of the vaccine as soon as it is offered to them, warning that the risk of contracting COVID-19 is more serious than being jabbed.

"People should be mad that the service provider didn't come through here", he said.

In her briefing yesterday, Provincial Health Officer, Dr. Bonnie Henry says getting that system ready was a significant task, and they're now hoping to have it in place by April 12 when mass vaccine clinics are scheduled to get underway.

State officials say once staff at the Coliseum realized the syringes weren't giving the full dose, they figured out a solution and correct doses were given.

Yesterday (March 8) seniors aged 90 and over, and Indigenous peoples aged 65 and over, could begin booking for appointments by calling 1-877-740-7747.

"Vancouver Coastal in the business of providing health care", Dix said.

"We know how crucial the vaccine roll-out is for British Columbia, and we are sorry for the frustrations that British Columbians have experienced trying to connect to the call centres", he said.

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More people were trained overnight and on Tuesday to answer calls, including about 100 people in the Vancouver Coastal Health region, he said. The provincial government is stressing to only call to make an appointment if it is your turn.

In a statement Tuesday, Telus president Darren Entwistle apologized for the call centre failures and acknowledged it let people down.

"Our team has been working around the clock to scale capacity and respond to the unprecedented demand", he said.

"We will ensure that all eligible British Columbians can book their vaccine in the time frame set out by the province".

"There will be a provincewide system in place".

The cases were among 550 found across the province over the past 24 hours, according to a joint statement from provincial health office Dr. Bonnie Henry and Health Minister Adrian Dix.

There have been 182 new confirmed COVID-19 cases that are variants of concern, for a total of 576 cases in BC.

Two additional deaths in the last day brings the province's total to 1,393. The remaining people with COVID-19 are recovering at home in self-isolation.

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